Getting more help
Everyone gets stuck sometimes — and there's almost always a quick way forward. Here's where to turn, in the order that usually gets you unstuck fastest.
1. Ask the AI assistant
The quickest answer is often a plain-language question. Use the AI assistant on this documentation — type your question the way you'd ask a person, and it replies from these docs and links you to the exact section. See using the AI assistant.
2. Check the troubleshooting page
Most common problems — a failed deploy, an unreachable URL, a credential error, a domain that isn't live yet — have a known cause and a simple fix. Start with common problems & fixes.
3. Ask your Project Copilot about your own app
If the question is about your specific project — "why did this deploy fail?", "where is my app running?" — open the Project Copilot chat inside that project. Unlike the docs assistant, it can inspect your real setup and even propose fixes for you to confirm. See using the AI assistant.
4. Re-read the relevant section
The documentation is written to be hand-held and thorough. If something didn't click the first time, the section that covers it usually has the missing detail:
- Setting up accounts → connecting your accounts
- Getting an app live → creating & deploying a project
- Databases and other services → what standalone services are
- What's supported and what isn't → Limits & what's supported
5. Your organization's support channel
If you're using The Deployer through a company or team, they may have their own support channel that can help — especially for anything about billing or account access.
A few things that make help faster
- Note what you were doing when the problem appeared (which project, which step).
- Open the logs — for anything deploy-related, the deployment logs usually show the cause in plain sight.
You've got this — and between the AI assistant, the Copilot, and these guides, you're rarely more than a question away from an answer.